Frequently Asked Questions

Find quick answers about Sujify hair accessories, Christmas cards, orders, delivery and returns.

How many clips are included?

Flower Hair Claw Clips contain six clips per pack, Luminous Gold Flower Clips contain four, and Marble Muse contains ten mini clips. Black and Tortoiseshell clips are sold individually. Check each product listing for its contents.

When will my order arrive?

Orders usually take 1–2 business days to process, followed by an estimated 3–5 business days for standard UK delivery. See our shipping policy for full delivery information and international estimates.

How much is delivery?

Standard UK delivery for hair accessories is £3.99 for orders below £15 and free for orders of £15 or more. Our Christmas cards have free UK delivery. Delivery options and charges are shown at checkout before you pay. Please read our shipping policy for details.

Can I return an item?

We offer a 30-day return window for unused, clean items in their original condition. Email us before returning an item. See our returns policy for full details and your cancellation rights.

How do I choose a clip?

Mini clips are useful for smaller sections of hair. The best style for you will depend on your hair length, thickness and the hairstyle you want. Contact us if you would like help choosing.